CarolynAi Privacy Policy

Last Updated: September 10, 2025

Introduction

CarolynAi values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our Services.

Information We Collect

• Information you provide: contact details, business information, account credentials, payment details.
• Usage data: call logs, voicemail recordings, text/SMS interactions, and integration data (e.g., Calendly, Google).
• Technical data: device type, IP address, and system activity.

How We Use Information

We use collected information to:
• Deliver and maintain our Services.
• Provide customer support and troubleshoot issues.
• Improve and develop new features.
• Comply with legal obligations.

Sharing of Information

We may share information with:
• Service providers who support our operations (e.g., hosting, payment processors).
• Business partners when integrations are enabled (e.g., Google, Zapier, Calendly).
• Legal authorities when required to comply with applicable law.

We do not sell your personal information.

Data Retention

We retain data as long as necessary to provide the Services, comply with our legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, or delete your personal information. Contact us at [Insert Email] to exercise these rights.

Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Children

The Services are not directed to individuals under 18.

Updates

We may update this Privacy Policy from time to time. Continued use of the Services after changes indicates your acceptance.

Contact

For privacy inquiries, please contact us at: [Insert Email].