CarolynAi Terms of Service

Last Updated: September 10, 2025

Introduction

These Terms of Service (“Terms”) are a binding agreement between you and Ondra Ai LLC, doing business as CarolynAi (“CarolynAi,” “we,” “our,” or “us”). They govern your access to and use of our AI receptionist services, related web portals, integrations, and any other services we provide (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

Eligibility

You must be at least 18 years old and legally able to enter into a binding contract. By using the Services, you confirm that all information you provide is accurate and lawful.

Accounts

Certain Services require creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts for violations of these Terms or applicable law.

Use of Services

You agree not to misuse the Services, including by interfering with their operation, attempting to access them in unauthorized ways, or using them for unlawful or offensive purposes.

Subscription & Billing

Our Services may be offered on a subscription basis. Subscriptions renew automatically unless cancelled in accordance with the cancellation policy provided at the time of purchase. You authorize CarolynAi to charge your designated payment method for applicable fees, taxes, and overages. All fees are non-refundable unless otherwise required by law.

Data Privacy

Your use of the Services is subject to our Privacy Policy. By using the Services, you consent to our collection, use, and sharing of personal information as described therein.

Intellectual Property

The Services and all related software, content, and materials are owned by CarolynAi or its licensors and are protected by intellectual property laws. You may not copy, distribute, or create derivative works from the Services except as authorized by us in writing.

Disclaimers

The Services are provided “AS IS” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or uninterrupted availability.

Limitation of Liability

To the maximum extent permitted by law, CarolynAi’s total liability for any claim arising from or relating to the Services will not exceed the amount you paid us for Services in the twelve (12) months prior to the event giving rise to the claim, or $100, whichever is greater.

Termination

You may stop using the Services at any time. We may suspend or terminate your access for violation of these Terms, failure to pay fees, or as required by law.

Dispute Resolution

Any disputes will be resolved through binding arbitration on an individual basis under the rules of the American Arbitration Association. You waive the right to a jury trial or class action.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Contact

For questions about these Terms, please contact us at: [Insert Email].